Get In Touch

Reach out to us. We’re here to assist you and answer your queries.

Contact Us

Find our contact details and get in touch with our team for any assistance or inquiries.

Address

Bangalore, Karnataka, India

Phone

+1-669-900-2727

Email

hello.trackr@gmail.com

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Frequently Asked Questions

Answers to common queries about TrackR and how we can assist you.

What activity levels does TrackR track?

TrackR monitors a variety of activity levels like steps taken, distance covered, calories burned, and sleep patterns. This gives you a comprehensive picture of your pet’s overall health and well-being.

How does activity monitoring benefit my pet?

For dog owners, being able to monitor physical activity can help keep pets of all ages fitter, healthier and happier for longer.
Understanding your pet’s activity levels can help you:
• Ensure they’re getting enough exercise for their breed and age.
• Monitor potential health concerns by identifying changes in activity patterns.
• Adjust their diet or exercise routine based on their individual needs.

Can I track my pet’s activity when they’re inside?

Yes, TrackR tracks steps and sleep even when your pet is indoors. This helps you understand their overall activity levels throughout the day and night.

How accurate is the activity tracking?

TrackR’s activity tracking algorithms are highly accurate, utilizing advanced sensor technology and data analysis. However, factors like terrain and weather can slightly affect accuracy.

Is TrackR safe for my pet?

Yes, TrackR is designed with comfort and safety in mind. The device is small, lightweight, and comfortable for pets to wear. It is also water-resistant and has a breakaway collar attachment for safety.

How does TrackR protect my pet’s privacy?

TrackR takes your pet’s privacy seriously. All data is encrypted and securely stored. You can also choose to share your pet’s location with only trusted individuals.

Does TrackR offer any customer support?

Yes, TrackR offers dedicated customer support to assist you with any questions or issues you may have. Write to us by filling Contact form from above or clicking Chat with us at the bottom of the page.

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